Terms and Conditions - Home Comfort
24/7 Emergency Service
Contact the professionals at Home Comfort to take care of your HVAC emergency, no matter the time of day or day of the week. Did you know that any one of our super friendly technicians is on call 24/7? You're not the first customer to experience the unfortunate circumstance of no heat or no A/C at an inopportune time. We’re here for you. Call 847-824-4336 to get emergency HVAC services in Northwest Chicagoland & the surrounding areas.

Terms and Conditions

  1. All orders not paid in full in advance are subject to approval by the Company’s credit department.
  2. The Company shall provide only trained and qualified technicians employed and supervised by us. All work will be completed in a workmanlike

manner according to standard practices.

  1. All labor is to be performed during Company’s regular working hours, unless noted in proposal.
  2. Until payment is made, the Company will retain the title to all materials and equipment it installs.
  3. Payment is due in full upon completion of work. A monthly finance charge, equal to the highest allowable interest rate, will be levied on Customer’s

account if delinquent over 30 days.

  1. In the event Customer’s account must be referred to attorneys for collection; Customer agrees to pay reasonable attorney fees, court costs and

other collection costs.

  1. Upon default of payment; customer will allow contractor to remove all equipment without any further consent from Customer. 8. The

Company assumes no responsibility for deficiencies in existing air duct systems, hydronic-piping system, electrical and/or gas systems. 9.

Customer will carry fire, extended coverage and all other necessary insurance.

  1. Customer shall assume risk of loss or damage to equipment after it is set in place on the job.
  2. The Company shall not be liable for damage, loss or delays resulting from fire, explosion, flooding, the elements, labor troubles, or any other cause

beyond our control.

  1. Every attempt will be made to complete the work on the date(s) specified, but because Company may have no control over equipment delivery,

all completion dates are estimates only.

  1. The Company shall use ordinary care in performing all work, but shall not be liable for incidental or consequential damages, or shall it be liable for

injuries to persons or damage to property except those directly caused by negligent acts of the Company’s employees. 14. The Company shall take all

reasonable precautions to avoid injury to persons or damage to property and shall maintain insurance policies covering Worker’s Compensation and

Liability.

  1. Any alteration or deviation from specifications contained herein involving extra costs will be executed only upon written orders and will become an

extra charge over and above the proposal estimate.

  1. The Company shall not be responsible for any damages incurred due to inability of the building structure to properly support the installed

equipment, or for the expense incurred in removing, replacing or refinishing part of the building structure necessary for the performance of

any service or installation, unless otherwise noted in this proposal.

  1. The Company shall not be liable for any present and future taxes, charges or other governmental fees, or any items of equipment, labor or

special tests required or recommended by insurance companies, equipment vendors or governmental authorities.

  1. The Company shall not be liable for the identification, detection, abatement, encapsulation, storage, removal or transportation of any regulated or

hazardous substances. Regulated or hazardous substances may include, but are not limited to asbestos, certain refrigerants and refrigerant

oils. If any such products or materials are encountered during the course of the work, the Company can discontinue work until regulated or

hazardous materials have been removed or hazard or liability is eliminated. The Company shall receive an extension equal to the time of

delay to complete the work and reserves the right to be compensated for any loss due to a delay.

  1. The Company is not responsible for any painting, patchwork, drywall or carpentry unless noted in this proposal. 20. The Company

guarantee does not cover blown fuses, dirty filters, drain lines, water leaks or switches not turned on. 21. Warranty work is performed during

the Company’s normal business hours, but can be performed after normal hours if Customer pays the difference between standard labor

rates and overtime labor rates.

  1. The Company offers manufacturer warranties that are available to the original homeowner but can be transferred to the new homeowner for a

nominal fee.

  1. All equipment must be cleaned, oiled and checked on a yearly basis. This can be performed by any licensed dealer. Please keep your records. If the

equipment is not maintained annually all warranties/extended service contracts are void.

  1. Customer agrees to allow factory and Company customer assurance representative’s ample time for the resolution of dissatisfaction or for the

approval of the eventual removal of the equipment.

  1. This agreement contains the entire understanding between the Company and Customer, any modifications, amendments or changes must be in

writing and signed by both parties.

  1. The Company offer extended service contracts that are NOT transferable.
  2. The Company carries many parts on our trucks; however, we cannot guarantee a part will be available for emergency service. 28. There

will be a $25 fee for all returned checks. Should customer cancel a contract paid by credit card after 72 hours there will be a 6% CC

processing fee subtracted from the refund.

  1. Customer shall assume risk of loss or damage to equipment after it is set in place on the job.
  2. Any delays or cancellation of scheduled work that is not the direct responsibility of the Company or its staff will be billed at the rate of $120/hour,

per assigned Company staff, including travel from the Company’s main office.

  1. All change orders must be signed and paid in full before starting.
  2. All change orders will add time to project. Time will be in writing and approximate.
  3. The Company is not responsible for moving items in area that work is to be done. If done on behalf of the homeowner, there will be additional

charges.

  1. All permit fees are the responsibility of the homeowner and will be billed separately.

Initial to accept: ________________________________

Date: _________________________________________

Home Comfort Services, Inc.

500 E Touhy Ave, Unit H ● Des Plaines, IL 60018 ● www.HomeComfort.net ● 847-824-4336

What To Expect

Discover the Home Comfort Difference

American Standard Customer Care Dealers

As American Standard Customer Care Dealers, we are passionate about helping you choose the best HVAC products.

Here When You Need Us

Our team of Home Comfort technicians is available 24/7 and ready to help whenever you need them.

Financing Available

Home Comfort offers customers a variety of financing packages to make your heating or cooling service affordable.

Commitment to Integrity & Professionalism

Our team is committed to providing honesty and expertise to our customers with every service.

Decades of Industry Expertise

The Home Comfort heating and cooling technicians bring several years of industry experience and knowledge.

Dedicated To Our Community

Home Comfort is devoted to Northwest Chicagoland residents & businesses, ensuring everyone stays comfortable.

American Standard Customer Care Dealers

As American Standard Customer Care Dealers, we are passionate about helping you choose the best HVAC products.

Here When You Need Us

Our team of Home Comfort technicians is available 24/7 and ready to help whenever you need them.

Financing Available

Home Comfort offers customers a variety of financing packages to make your heating or cooling service affordable.

Commitment to Integrity & Professionalism

Our team is committed to providing honesty and expertise to our customers with every service.

Decades of Industry Expertise

The Home Comfort heating and cooling technicians bring several years of industry experience and knowledge.

Dedicated To Our Community

Home Comfort is devoted to Northwest Chicagoland residents & businesses, ensuring everyone stays comfortable.

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Our Reviews

See What Your Neighbors Are Saying

It was my pleasure having Travis work at my home. He was on time and polite, and cleaned up before he left. With over a decade of experience with Home Comfort, he knew exactly what needed to be done and was able to do it quickly…

JEC

JEC

MICHAEL and MOSES were two gentlemen servicing my air-conditioning. I appreciate their ability to come after their normal scheduled hours, due to my long working hours and going out of their way. the explanation and the way all was done was absolutely wonderful. I felt like…

Elizabeth Markiewicz

Elizabeth Markiewicz

Very detailed diagnostics and excellent communication.

Dan Rich

Dan Rich

Excellent service. Highly professional.

Jacqueline Bolda

Jacqueline Bolda

We’ve been using their services for past 25 years. Recently Jose and Ivica were at our house. We replaced the Space Pak system on our 100 year old home. We have been happy.

Maurine Conti

Maurine Conti