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Home Comfort has just finished putting a new floor in my kitchen and laundry/furnace room. All of the workmen have been absolute gentlemen, kind and considerate and very helpful. The carpenter, Radim is an artist with ceramic tile. He quietly does his work and it is a masterful placement of tiles, even around the hot water heater. It is unbelievable how he fit the tiles around the water heater and furnace. The plumber installed 2 new faucets for the washer and a new gas connection for my stove. I feel safer now using the stove. He made sure every thing worked before he left. They did a great job in moving the appliances back into the kitchen and laundry room. Ken and Mike pulled up the old tile and that was no easy job as the tile was really glued down. Ken did a great job in washing down the walls, they sparkle now, he also installed the new baseboard under the kitchen cabinets and in the laundry/furnace room. Craig was the project manager and kept track of all the schedules and work being done. The young lad, John who dropped off supplies was very pleasant. Since December 2015, I have met 14 of their employees. All of them from the ladies in the office to the fellows who do the work are very courteous and work to make sure all is done to your satisfaction. Thank you to everyone who has worked in my house.
You have serviced our air conditioners, furnaces and repaired a stubborn leak in the shower. Home Comfort has always been such a joy - coming out quickly and checking things thoroughly. We would recommend them (and do) all the time.
I want to take this opportunity to tell you about Lolita Robinson. Without boring you with the details of the problem, let me just say that we received a refund of $588 from our American Standard warranty that was rightfully ours, but no one from my old service provider (who would not return my calls after making mistakes on our machine) nor American Standard would help.
It was Lolita that made this happen. Her follow up with me was fantastic. She pushed and pushed the case until success. It was one of the best customer service experiences I have ever had, and I have been in the client services business myself for many years. You have a gem there - take good care of her!
We woke up on Monday morning and found that our boiler was no longer
heating and the temp in our home was falling. We called Home Comfort right away and they were great on the phone in trying to help troubleshoot the problem prior to sending out a technician. It turned out that we needed to retrofit our new boiler with some new parts and the technician did a great job of talking us through the options and explaining the problem. By lunchtime, our boiler was repaired and our heat was back on! Thank you Home Comfort!
It was an absolute pleasure dealing with everyone on my renovation at Home Comfort. You have the best of the best working there. My place looks great. Thank you.
We have had Home Comfort in our house several times for both HVAC and
plumbing issues. On each occasion they came through for us. They are professional, honest and trustworthy and fantastic to deal with. They are coming back to do some plumbing upgrades very soon. I highly recommend giving Home Comfort a call!
Our noisy, old central air conditioner was requiring a recharge nearly
every year - it was time to get a new one. The Comfort Specialist provided a very thorough explanation of options and measured up the house and windows to ensure the new unit would be properly sized. Filo is a superior installer: friendly, knowledgeable, neat, a fast and efficient worker - these are accurate descriptions for him.
We were very, very impressed with the work ethic and effort that the installers put forth on Wednesday. They were at our place for over 13 hours, and while I didn't try to keep an eye on them it was pretty obvious that they were working hard the entire time. We felt quite guilty when we sat down at 7pm to watch the hockey game and they were still pushing until shortly after 8pm. I wasn't home yesterday when Dustin came by to finish programming the thermostats, but my wife was there...and she was equally impressed with him. They represented Home Comfort extremely well...and, as a result, we feel very good about the decision we made. Now we just need to confirm that "first impression" with great system performance!
This is the first time we have used Home Comfort Services in Niles, IL. They were recommended by our Realtor because we are rehabbing a home we purchased last year.
The Management team of John and Craig have been terrific. Craig is in constant communication with my wife, Charlotte, about the project. She always knows who is coming and when. It's a genuine pleasure to work with them and to see our home coming together perfectly. Also, Emily has been a delight. Charlotte has consulted with her on some design issues.
The team of professionals who have worked on our home are Vlad, a finish carpenter who is simply amazing. He did all of the wood work in the kitchen and the 1st floor bathroom. Radim, a superb tile guy did all of the backsplash work in the kitchen and the floor and shower enclosure in the 2nd floor bathroom. Brian, the plumber dealt with all of our plumbing needs in the 1st and 2nd floor bathrooms including the installation of lights and mirrors. Also, a couple of guys refinished all the wood floors on the 2nd floor. Ralph and Ken were part of the team that helped make the entire process work smoothly.
My wife and I are extremely pleased with Home Comfort Services and would recommend them to anyone. So, if you are in need of a firm to do Heating & Air Conditioning/HVAC, Electrical, Plumbing, or Remodeling Services, give them a call. In our judgment, they are the best!!!
We have a contract with them for inspection of our heater and our air conditioner on a 6 month basis and any repairs that might be required as a result of that.
We've been using them for 3 years.
They are punctual; they are courteous; they are on time. They accommodate our schedule of an 8 am visit. My wife and myself both worked at that time and we needed a very early morning. They would accommodate our schedule, being here at 8 am.